Preferred Partner Program

Shipping costs keep going up — and let’s be honest, it’s frustrating. But here’s something most businesses don’t know: FedEx and UPS have a 30+ year old policy where they will refund you 100% if your shipment is late –even by 60 seconds. The catch? You have to know it happened and file the claim. And most don’t. That’s why over $2 billion in refunds go unclaimed every year.

EBAA has partnered with 71lbs to make this easy. Their automated system tracks your shipments and files your late claims automatically, so you get money back without lifting a finger. They also get refunds for Lost & Damaged claims, and help customers with other shipping savings programs. Don’t waste staff time on manually tracking packages and filing claims. Sign up with 71 lbs today!

BetterHelp is an online mental health app that connects individuals with licensed therapists through a secure, convenient digital environment. It offers therapy via messaging, live chat, phone calls, and video sessions, making professional mental health support more accessible for people with busy schedules or limited access to in-person care. BetterHelp matches users with therapists based on their needs and preferences and allows them to switch providers if needed. The platform supports a wide range of concerns, including stress, anxiety, depression, relationship issues, and personal growth, with a focus on privacy, flexibility, and ease of use. Sponsored by BetterHelp.

BIONIKO specializes in synthetic eye models, task trainers, and ophthalmic simulation platforms that allow surgeons, trainees and technicians to practice safely and consistently. Learn more about their offerings here.

Donate Life America is a 501(c)3 nonprofit organization leading its national partners and Donate Life State Teams to increase the number of donated organs, eyes and tissues available to save and heal lives through transplantation while developing a culture where donation is embraced as a fundamental human responsibility. DLA Promotions is a subsidiary of Donate Life America.

At DLA Promotions, our in-house graphic design and product merchandising teams are the heartbeat of our creativity and trendsetting magic. These talented folks work hand-in-hand with our account teams and client consultants, diving deep into research and spotting the latest trends. With 60 years of combined experience under our belt, we’ve built fantastic supplier and factory-direct relationships. By combining these partnerships with our product expertise and retail trend savvy, our creative and product design teams can turn even the vaguest ideas into tangible, stunning products. Join the buzz at DLA Promotions, where your concepts become reality with an energized team and the right dash of innovation!

From custom apparel to branded drinkware, and everything in between, our swag is designed to leave a lasting impression. Our branded merchandise is sure to keep your mission top of mind. Promotional merchandise works and studies have shown that 85% of people remember the company that gave them a cool promo item!

DLA Promotions is fully philanthropic; 100% of our proceeds are returned to support organ, eye and tissue donation initiatives via Donate Life America. 100%. Let your promotional products spend tell the world a bigger story.

Note: DLA Promotions has many more products than what are listed on the site. If you need something you don’t see, contact DLA Promotions for additional help. EBAA members are receiving discounted pricing on all of the products purchased through DLA Promotions and the discounts have been automatically applied to the site.

Eyedea Medical is a Baltimore based, early-stage, ophthalmic medical device company, founded by a group of mission-driven biomedical engineers and corneal surgeons to create innovative solutions to key unmet needs in eye banking and corneal transplantation.

Rely on FedEx for all of your shipping needs and save through the FedEx Advantage program. EBAA members receive 50% off expedited shipments and 20% off standard shipments. If you currently ship with FedEx, you’ll be able to continue using it the same way you do today. After you enroll in the FedEx Advantage Program, the discounts will be added to your account and then automatically applied to your shipments. There is no risk in enrolling. FedEx will check your account to ensure that these discounts are better than what you may already have on your account. If these aren’t better, they will not make any changes to your account. Don’t have an account? No problem – you can open one when you enroll.

Innovia Medical^® is a family of specialty surgical companies that are passionately committed to partnering with medical professionals to help elevate the delivery of patient care and improve clinical outcomes. Our extensive product portfolio provides solutions for ENT, Ophthalmology, Single-Use Instruments, Aesthetics & Reconstructive, and Sterile Processing.

We are proud to be the exclusive distributor for the new CORACLE^™ Corneal Viewing Chamber. Our extensive product portfolio for eye banks and corneal surgeons include CORONET^® brand disposable trephines, preload compatible EndoGlide^™ graft inserters, AAC EK training devices, Hurricane cannulas, Eagle Labs microsurgical knives, EYETEC^® eye spears & instrument wipes and InstruSafe^® sterile processing products.

EBAA Member Eye Bank receives 10% discount off of standard eye bank pricing on Focus products. CORONET® Focus Products: All CORONET® brand Trephines, EK Surgical Trainer, AAC. CORONET® products available at standard eye bank pricing: CORACLE™ CVC, EndoGlide Graft Inserters & Forceps. Product details can be viewed here.

Kraehmer Inc is a full-service, voice, network, and IT services technology advisor. With over thirty years of telecommunication industry experience, we have the expertise to guide your business through the transition to convergence and emerging technologies. Our team has direct experience on both the carrier and agent side which allows us to use this knowledge to help our customers navigate the dynamics of this ever-changing industry. Our approach is for our clients to think of us as an extension of their team to guide, advocate, and implement solutions however and whenever needed. We enable our clients to accelerate technology buying decisions through our partnerships, research, extensive engineering, project management, and support through our 300+ providers. We provide a turnkey solution from analysis to implementation to post sale support. Learn more here.

Lenovo is the #1 PC maker worldwide, with innovative first-of-its-kind products like the YOGA convertible laptop, the ThinkPad X1 foldable laptop and the first carbon neutral laptop. Many top companies like Dreamworks, Ducati, Microsoft and more look to Lenovo to power their business.

The global leader in PCs, Lenovo® proudly partners with Eye Bank Association of America providing eye banks great discounts on our innovative PCs, laptops, smart devices, accessories, security software and services for distance learning success.

Marken, part of UPS Healthcare, specializes in precision logistics for transporting donated human tissue. Whether shipping domestic or international with wet ice, gel packs, ambient, or full cold chain, we deliver temperature-controlled and time-critical logistical support from donor recovery, processing labs, and ultimately to recipients. Our experienced teams offer a full spectrum of services, including UN3373 packaging compliant with EBAA Medical Standards, specialized couriers, Next Flight Out, and Secure services.

When time is critical and conditions are challenging, we prioritize risk mitigation through customized route selection for quickest transit (including UPS airlines for later departures), enhanced chain of custody, contingency planning, and 24/7 control tower oversight with real-time visibility. We handle the heavy lifting with customer service that honors the responsibility of these vital gifts. EBAA members receive exclusive discount access to UPS service offerings and Marken’s full suite of expedited services.

At Peli BioThermal, we lead the way in temperature-controlled packaging and service solutions for the global life sciences industry. Our award-winning shippers are trusted worldwide to safeguard critical treatments, ensuring they remain safe, effective, and ready to save lives—no matter the conditions. The products that may be of most interest to eye banks include: CoolGuard Advance, Credo Cube, and ProMed.

Premier GPO is a leading national group purchasing organization (GPO) for healthcare facilities, with over 365,000 members who are taking advantage of a comprehensive cost reduction program to operate more efficiently. Our purchasing portfolio offers significant savings on over 1,500 suppliers and 3,300 products, including access to medical supplies, office products, technology, purchased services, and much more.

Securing best-in-class pricing is only part of the equation! By enrolling in the Premier / Innovatix program through the Eye Bank Association of America (EBAA), you receive access to a customized suite of tools and resources that address your unique needs and goals, all at no cost to you!

The biggest perk about this is that you have a dedicated sales team who can track down and compare pricing to ensure you are getting the best there is to offer!

Since opening its doors in 1977, Professional Printing Center (PPC) has grown from a small, dedicated team in a modest Virginia Beach facility into a leading name in the printing industry. Founded on principles of quality, precision, and exceptional service, PPC has spent nearly five decades building relationships and adapting to the evolving needs of our clients and community.

As we continue to expand our services and capabilities, PPC remains dedicated to the same values that started it all: delivering high-quality printing, fostering creativity, and building connections that last. This commitment to growth and excellence has guided us for 47 years – and it’s what drives us into the future.

EBAA has worked with Professional Printing Center for years and has also been pleased with their pricing and customer service. If you need to print handouts for partner meetings, signage for an event, or flyers for community events, contact Professional Printing Center for a quote. They can print and ship to your location for a very reasonable price.

Since 2015, EBAA has relied on Raymond James to manage its reserve account; they have consistently delivered positive results while protecting our account from downside risk. Their minimum investment is $10 million, but member eye banks can enjoy the same terms and fee structure as EBAA regardless of the amount you deposit with them. Partnering with Raymond James allows your bank to set its own investment goals and risk tolerance levels while benefitting from world-class analytics and infrastructure. This program is an ideal way to ensure your eye bank’s long-term financial health.

We’ve worked as EBAA’s website partner since 2021 and we want to share our knowledge with you! We’re teaming up with our audience strategy partner Orange Spark Digital to offer EBAA members a free 45-minute consultation about their websites. Do you think your website feels outdated? Is it not reaching your intended audience? Is something else not working, but you can’t put your finger on what it is? Schedule a call with us and we’ll provide ideas and recommendations based on our decades of expertise and experience.

After our consultation, you’ll receive a highly actionable summary of our advice for improving your web presence to you use as you see fit, and if you’d like to engage with us, we will be happy to see what we can accomplish in your budget.

Please note that these consultations are on a first-come, first-served basis, but we’ll do the best to accommodate everyone’s busy schedules. We look forward to hearing from you!

Techni Eye is located in Tarpon Springs, Florida, is a leading supplier of diagnostic, Surgical, Lane and lab equipment for the ophthalmic community. We buy and sell new, pre-owned and refurbished instruments.

Techni Eye’s mission is to be a “one stop shop” for a variety of lab equipment and instruments your eye bank may need. Our goal is simple: to provide you with the most innovative and high quality equipment at a fair price, so that you can better serve your surgeons and their patients. We represent some of the best manufacturers in the industry, offering a large selection of precision instruments, providing products for a wide range of applications, including imaging, diagnostic, refractive, lens processing, surgical, and delivery. Whatever your particular instrument requirements, we have the solution you need. We’ve built our reputation on quality and dependability.

TranSendit is a technology-enabled, human-led expedited delivery company specializing in time-critical shipments where accuracy, accountability, and communication matter most. We combine advanced logistics technology with real human oversight to ensure critical medical and specialty deliveries are handled correctly, not just quickly. When the stakes are high, TranSendit provides reliability, responsiveness, and peace of mind.

Learn more about why eye banks should use TranSendit here.

Validated Delivery Solutions (VDS), previously known as Green Ribbon Courier, is a specialized, compassionate and proactive freight forwarding company dedicated to the shipment & transport activities required by the many organ, musculoskeletal tissue and ocular tissue recovery teams and their processors around the country. Our VDS team members have been actively engaged within the donation industry for the past 17 years. We are Subject Matter Experts which remain focused and in communication 24/7/365 towards each irreplaceable shipment, adhering to each shipment’s strict time and temperature constraints. Our team’s world-wide transportation knowledge, years of experience and the communication levels towards each shipment sets us apart from the competition.

Our VDS team remains available to support the transport/shipping needs for the eye banking industry. Dan Towers will be the contact person with VDS to support EBAA partners with any questions they have. Dan has thirty years of experience within the tissue recovery and tissue banking profession, and has been with VDS since 2025. VDS is passionate about supporting eye banks in their mission to restore sight.

ZenQMS provides a powerful, AI-enabled, and easy-to-use electronic Quality Management System (eQMS) purpose-built for Life Sciences and other GxP-regulated companies, designed to replace manual, paper, and home-grown quality processes with a unified digital platform. It delivers a comprehensive suite of quality management modules — including document control, training management, change control, issue/CAPA handling, audit and supplier management, and analytics/insights — all accessible to every user from Day 1 without seat licenses or hidden fees.

The system is validated for regulatory compliance with standards such as 21 CFR Part 11, Annex 11, relevant GxP, and ISO requirements, helping organizations stay audit-ready while automating workflows and providing real-time visibility into quality status. With a focus on ease of use, scalability, and transparent pricing, ZenQMS centralizes quality data, streamlines compliance tasks like training and audits, and supports continuous improvement for biotech, pharmaceutical, medical device, laboratory, and similar life sciences companies. ZenQMS: The Less Stress eQMS for Life Sciences.

ZenQMS and EBAA are partnering to facilitate a streamlined path for its member eye banks to adopt Zen’s eQMS software at a “Preferred Pricing” discount. This collaboration is designed to help organizations of all sizes—from small tissue banks to large-scale operations—achieve audit readiness and maintain strict GxP compliance through a unified “single source of truth” for all critical-to-quality activities.

Learn more at www.zenqms.com.